Refund policy
RETURN & REFUND POLICY
Last updated: 27.02.2026
Thank you for shopping at mygulfmart.com. We want you to be completely satisfied with your purchase.
Returns
You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Perishable goods (such as food items)
- Personal care products that have been opened
- Gift cards
- Sale or clearance items (unless defective)
How to Initiate a Return
To start a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions and a return authorization if applicable.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.
Shipping Costs
Original shipping charges are non-refundable. You will be responsible for paying your own shipping costs for returning your item unless the item is defective or we made an error.
Exchanges
If you need to exchange an item for a different size, color, or product, please contact us at [your email] to arrange the exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email] with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Contact Us
If you have any questions about our return policy, please contact us at:
- Email: GULFMART1985@GMAIL.COM
- Phone: 9605888889